Pet aftercare support for groomers, trainers, daycare, and pet hotels
When a pet passes in your care, we help
We partner with pet businesses to handle urgent aftercare logistics, respectful transport, and clear communication with families—so your team isn’t left guessing what to do in the hardest moments.
Protocol Guide
Use this simple protocol when a pet passes while in your care. It helps your team act calmly, respectfully, and in line with your policies.
1. Identification & Documentation
Confirm the pet’s identity using your intake records, tags, or microchip. Note the date, time, and circumstances in your incident or client log.
2. Respectful Handling
Follow your internal handling protocols. Prepare a quiet, secure space and ensure the pet is treated with visible care and respect at every step.
3. Contact Rest & Return
Call or email Rest & Return to arrange transport and aftercare. Share any family preferences you know and confirm how updates will be communicated.
4. Clear Return & Records
We coordinate the final return of the pet’s remains according to the chosen aftercare option and provide documentation so your records stay complete and compliant.